Terms of Service
Welcome to ZENVYROA™! Please review these Terms of Service carefully. They contain important information regarding your legal rights and obligations, rules, and responsibilities when you access or use our Services.
Overview & Access
The terms “we”, “us” and “our” refer to ZENVYROA™, operated by Shanghai Niukuangnai Network Technology Co., Ltd. By visiting, purchasing, or using our Services, you agree to these Terms of Service and our Privacy Policy.
Access and Account: You confirm that you have reached the legal age of majority. You are responsible for protecting your account credentials and providing accurate, complete information for all orders.
Our Products & Orders
Our Products: We make reasonable efforts to present products accurately, but colors or lighting effects may vary depending on your device. Descriptions, specifications, and availability may change without notice.
Orders: Submitting an order represents an offer to purchase. We reserve the right to accept, reject, or cancel orders at our discretion. Processing begins shortly after submission.
Prices, Billing & Shipping
Prices & Billing: Prices and offers may change without notice. You agree to provide current and accurate payment information and pay all applicable charges, taxes, and shipping fees.
Shipping & Delivery: Delivery times are estimates and not guaranteed. ZENVYROA™ is not responsible for carrier or customs delays.
Intellectual Property & Tools
Intellectual Property: All content, trademarks, logos, and designs are owned by or licensed to ZENVYROA™ and protected by copyright and intellectual property laws for personal, non-commercial use only.
Optional Tools: We may provide access to third-party tools on an “as is” basis without warranties or endorsements.
Third-Party Links & Shopify
Third-Party Links: We are not responsible for third-party websites, services, or transactions accessible through links on our site.
Shopify Relationship: Our store is powered by Shopify. Purchases are transactions directly between you and ZENVYROA™, and Shopify is not the seller of our products.
Privacy Policy & Feedback
Privacy Policy: Personal information collected through our store is handled in accordance with our Privacy Policy and processed via Shopify.
Feedback: Any ideas, reviews, or suggestions submitted grant us a worldwide, royalty-free right to use and publish them.
Errors & Prohibited Uses
Errors & Inaccuracies: We reserve the right to correct typographical errors, update pricing, or cancel affected orders when necessary.
Prohibited Uses: Unlawful activities, fraud, infringement, spam, transmitting malicious code, and bypassing security features are strictly prohibited.
Termination & Warranties
Termination: We may suspend or terminate your access to the Services if these Terms are violated.
Disclaimer of Warranties: Services and products are provided on an “as is” and “as available” basis without warranties of merchantability or fitness for a particular purpose, to the maximum extent permitted by law.
Liability & Indemnification
Limitation of Liability: ZENVYROA™ and its operators will not be liable for indirect, incidental, or punitive damages arising from your use of the Services or products.
Indemnification: You agree to indemnify and hold harmless ZENVYROA™, its operator, and Shopify from claims resulting from your breach of these Terms.
Governing Law & General Provisions
Governing Law: These Terms are governed by the laws applicable where Shanghai Niukuangnai Network Technology Co., Ltd. is established.
Changes to Terms: We reserve the right to revise or update these Terms by publishing changes on our website.
Section 24 - Contact Information
Questions regarding these Terms of Service should be sent to our customer support team.
Email: service@zenvyroa.com
We are always here to help address any inquiries regarding your shopping experience.
Corporate & Support Information
ZENVYROA™
Operating Company:
Shanghai Niukuangnai Network Technology Co., Ltd.
Legal Representative: Liu Jialiang
Registered Address:
1st Floor, No. 212, Lane 425, Fuyong Road, Songjiang District, Shanghai, China
Phone / Text: +86 21 3876 2997
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM