Privacy policy

ZENVYROA™ Legal Center
Last Updated: September 17, 2025

Privacy Policy

At ZENVYROA™, we value the privacy of our customers and website visitors. This Privacy Policy explains what personal information we collect, how we use and safeguard it, and when it may be shared.

Operating Company
Shanghai Niukuangnai Network Technology Co., Ltd.
Legal Representative
Liu Jialiang
Registered Address
1st Floor, No. 212, Lane 425, Fuyong Road, Songjiang District, Shanghai, China
Phone / Text
Email Support
Support Hours
Monday – Friday (9:00 AM – 6:00 PM)

Data Protection

Secure SSL Encryption

Compliance

CalOPPA & COPPA Aligned

1. Information We Collect

We collect information that is reasonably necessary to operate our online store, complete transactions, provide customer support, and improve your shopping experience.

Information You Provide:

  • Placing an order, registering or using an account, subscribing to emails, or contacting customer service.
  • Details collected: Name, email address, shipping and billing address, phone number, order/account info, and payment-related information.

Automated Information:

  • IP address, browser and device information.
  • Website activity, interaction information, and cookie/tracking data.
2. How We Use Your Information
  • Order Processing: To confirm purchases, process transactions, arrange delivery, and provide tracking info.
  • Customer Support: To respond to questions, resolve issues, and provide assistance.
  • Website Improvement: To understand visitor interactions and enhance functionality and user experience.
  • Marketing Communications: To send product news and offers when you have chosen to receive them.
  • Security & Fraud Prevention: To identify suspicious activity, prevent unauthorized transactions, and protect users and business.
3. Data Protection & Security

We take reasonable measures to help protect personal information handled through our website using encryption, access control, and trusted payment service providers.

Note on Payment Data: ZENVYROA™ does not directly store complete credit or debit card details on its own servers after a payment has been processed.

4. Third-Party Disclosure & Advertising Partners

ZENVYROA™ does not sell or trade your personal information to third parties for their independent use. We share information with trusted service providers strictly to operate our store, process payments, and fulfill orders.

Certain third-party partners use cookies or pixels to measure advertising performance:

5. Cookies Policy

We use cookies and similar technologies (Strictly Necessary, Analytics & Performance, and Marketing Cookies) to enhance website functionality and user experience.

For additional details regarding cookies used by Shopify, please visit: Shopify Cookie Policy.

6. Additional Legal & Compliance (CalOPPA & COPPA)
  • Third-Party Links: We are not responsible for the privacy practices of external websites linked on our platform.
  • CalOPPA: Visitors may browse anonymously; material updates will be posted to this page.
  • Children’s Privacy (COPPA): We do not knowingly collect personal information from children under 13.
  • CAN-SPAM Act: Promotional emails include clear sender info and easy unsubscribe instructions.
11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please reach out:

✉️ Email us directly at service@zenvyroa.com or call us at +86 21 3876 2997.

© ZENVYROA™ — All Rights Reserved. Operated by Shanghai Niukuangnai Network Technology Co., Ltd.

1st Floor, No. 212, Lane 425, Fuyong Road, Songjiang District, Shanghai, China